Preface
KONTROL Headphones APP (hereinafter referred to as "APP" or "the application") is an APP product provided by Music-Labs (hereinafter referred to as "we" or "our company").
We attach great importance to users' privacy. When you use our products and services, we may collect and use your relevant information. We hope to explain through this "Privacy Policy" how we collect, use, store and protect this information when you use our services, as well as the ways we provide for you to access, update, control and protect this information.
This "Privacy Policy" is closely related to the services you use by our company. Please read it carefully before using the APP. Once you start using our products or services, it means you have fully understood and agreed to this policy.
I. How We Collect and Use Your Information
1.1 Information You Provide to Us
We will collect and use your personal information as required by this policy. For example, when you register an account, we will require you to provide personal information such as your email address and phone number. This information will be stored under your account name. If you want to fully utilize the various third-party sharing or login functions provided by us, you may also need to obtain some information from your third-party accounts that we can use to access. This includes information such as third-party accounts and avatars. Other information such as log information, local storage information, taking photos/videos/audio recordings, WiFi information, reading or modifying storage, etc., the purposes and uses of these information are described below. We will encrypt and store the information you have explicitly agreed to in a compliant manner and protect your personal information security.
1.2 Purposes and Uses of Information We Collect During Your Use of Services
We will collect information about the services you use. The purposes and uses of this information include: log information
When you use our services, we will automatically collect certain information and store it in server logs or write it to external storage devices on your mobile phone. Such information includes:
When there are errors or abnormalities during the application's operation when you use our services, we will write error logs to external storage. You can choose whether to send them to us yourself.
1.3 Account Deletion Process
After logging into the app, click the user icon on the top right to enter the my page. Click the avatar and enter the personal information page. Click the delete account. We will clear the current user information.
II. How We Store Your Personal Information
We will store the user's personal information within the country in accordance with legal regulations and will not transfer your information abroad unless it is for fulfilling regulatory requirements or with your explicit consent. We will retain your personal information for the necessary period and within the time limit required by laws and regulations. We use various security technologies and procedures to prevent the loss, improper use, unauthorized viewing or disclosure of information. For example, in some services, we will use encryption technology (such as SSL) to protect the personal information you provide. However, please understand that due to the limitations of technology and various malicious means, even with the best efforts to strengthen security measures in the Internet industry, it is impossible to always ensure 100% security of information.
III. How We Share, Transfer, and Publicly Disclose Your Personal Information Sharing
We will not share your personal information with any company, organization or individual, except in the following cases:
1. With your explicit consent, we may share your personal information with other parties.
2. We may share your personal information with external parties in accordance with legal regulations, requirements for resolving litigation disputes, or as requested by administrative or judicial authorities in accordance with the law.
3. Within the scope permitted by law, we may share your personal information to protect the interests, property or safety of our affiliated companies or partners, you or other users or the public from harm.
4. Sharing among affiliated companies: In the case where our affiliated companies provide services to you or us, we may share your personal information with our affiliated companies. However, we will only share necessary personal information. The handling of your information by affiliated companies is subject to this policy. If our affiliated companies need to change the purpose of processing your personal information, they will seek your authorization and consent again.
5. Sharing with partners: We will only share necessary personal information (or the SMS or call numbers you reported) or aggregated information, anonymized information or other information that cannot identify your personal identity (for example, we may inform the application developers how many people have installed their developed applications) with our suppliers, service providers, advisors, agents, third-party advertisers, application developers, open platforms or other partners to provide better customer service and user experience. These suppliers, service providers, advisors, agents may provide technical infrastructure services for us, analyze the usage of our services, measure the effectiveness of advertisements and services, provide customer service and payment services, conduct academic research and investigations, or provide legal, financial and technical consulting services. For example, we may occasionally invite you to participate in lottery activities. If you are lucky to win, we will need to provide your personal information to the logistics service provider to send our prizes to you or arrange for partners to provide services. All our partners have no right to use the shared personal information for purposes unrelated to the products or services.
6. We will sign strict data protection agreements with the companies, organizations and individuals with whom we share personal information, and require them to handle personal information in accordance with our instructions, this policy, and any relevant confidentiality and security measures. Transfer
• We will not transfer your personal information to any other company, organization or individual, except in the following circumstances:
• 1. As our company's business expands, we and our affiliated companies may undergo mergers, acquisitions, asset transfers or other similar transactions. If such transactions involve the transfer of your personal information, we will require the new company, organization or individual that holds your personal information to continue to be bound by this policy. Otherwise, we will require that company, organization or individual to obtain your explicit consent again.
• 2. In accordance with legal requirements, legal procedures, litigation or judicial rulings.
• 3. In cases where you have given explicit consent, we will transfer the information we have obtained about you to other parties.
Disclosure
• We will only disclose your personal information in the following circumstances:
• 1. With your explicit consent.
• 2. In cases where laws, legal procedures, litigation or mandatory government requirements or judicial rulings require it.
• 3. Where it is necessary to disclose your personal information to protect the interests, property or safety of our affiliated companies or partners, you, or other users or the public from harm, and such disclosure is within the scope permitted by laws and regulations.
• 4. Other circumstances as stipulated by laws and regulations.
• 5. Sharing, transferring or disclosing your personal information externally in accordance with laws and regulations, provided that the disclosed information has been anonymized and the data recipient cannot restore and re-identify the information subject, and such sharing, transfer and disclosure of data will not be considered as external sharing, transfer or disclosure of personal information, and the storage and processing of such data will not require further notification and consent from you.
Third-party SDK Information
Shared information content of SDK names and manufacturers' purposes
Tencent Bugly logs collection and analysis: Android ID, MAC address
Jieri Home SDK: Jieri chip headphones function: Android ID, MAC address, device serial number, APP auto-start (The APP listens to system key broadcasts, this function is only used for media playback functions, and the actual APP startup action has not been carried out)
IV. How We Handle Personal Information of Minors
We attach great importance to the protection of personal information of minors. We do not identify users by age when providing products or services, but the nature of our products and services requires that you should be an adult with full civil capacity. If you are a child or a minor under the age of 18, we require that you ask your parents or other guardians to carefully read this privacy policy, and use our services or provide us with personal information only with their consent and under their supervision. If you collect or submit the personal information of minors through our products and services for purposes such as interacting with children, please ensure that you have obtained the prior authorization and consent of their legal guardians.
V. Changes and Amendments to the Privacy Policy
Our privacy policy may change. Without your explicit consent, we will not restrict your rights as stipulated in this privacy policy.
For significant changes to this privacy policy, we will also provide prominent notifications (for example, in the app's update or upgrade, or when you log in again, we will promptly notify you in a pop-up window).
VI. How to Contact Us
If you have any questions, opinions, suggestions or complaints regarding our privacy policy and the handling of your personal information, please contact us through the following methods.
Contact Email: dean.li.musilab@gmail.com
VII. Effective Date of the Privacy Policy
This policy version was updated on February 24, 2026 and officially came into effect on February 24, 2026.